Help · People and shops · Supervisors and above
Add your people
Each person gets one account with a role, a shop and an employee ID. New hires start with the indoctrination items assigned.
Steps
- Open Team, Users, then Add a user. In the app:
/admin/users - Enter the full name, employee ID, email, role, shop and start date. The role decides what they see; secondary roles add approver rights.
- Send the set-password link by email, or print it; it works once, for seven days.
- For many people at once, use the CSV import under Admin, Integrations, Import: one row per person with the same columns. In the app:
/admin/integrations/import - People who leave are deactivated, never deleted: their records stay for the two years the rule requires and longer.
Also in People and shops
Inside the product the same answer is one click away: the compass button in the corner of every page (Compass, or whatever your shop named it) finds this article and opens the page it names. Still stuck? Write to support; business days, one business day to answer.