Help · Quality · Supervisors and above
Corrective actions and remedial training
A finding becomes a CAR; the CAR assigns the training that closes it; the record shows both ends.
Steps
- Open Quality, CARs and raise one from a finding, a complaint or an error, with the root cause. In the app:
/qms/cars - Assign remedial training from the CAR; it appears on the person's My Training and under Remedial training. In the app:
/admin/remedial - Close the CAR when the training is approved and the evidence is attached; the AS9110 page summarizes open and closed ones. In the app:
/admin/as9110
Also in Quality
Inside the product the same answer is one click away: the compass button in the corner of every page (Compass, or whatever your shop named it) finds this article and opens the page it names. Still stuck? Write to support; business days, one business day to answer.